Alex's journey as an entrepreneur started in 2014, when he founded his company, American Technical Service, with an impressive background as an electrical engineer. Prior to this, Alex dedicated 10 years of his life to designing and supervising the electrical and mechanical systems of some of the most well-known petrochemical companies in the world. After gaining this invaluable experience, he decided to take the plunge and establish his own business. Two years later, Alex took yet another bold step forward by expanding his company and launching Heating and Cooling. From this humble beginning, the company continued to thrive, blossoming over the next decade.
The year 2016 marked a significant milestone for Alex and his team when they decided to incorporate their business and renamed it to Cool Factory - a name that represented their shared vision and commitment to innovation, efficiency and quality. Building upon Alex's original core values, Cool Factory established itself as the largest heating and air conditioning company in Northern Virginia and Maryland. It's a true testament to Alex's unwavering dedication and determination to succeed as a business owner, and the commitment of his team to deliver their best work.
No matter what type of system or setup you have in your home, you can count on the team to provide you with the services you need and deserve. Our technicians have the skills and knowledge to repair and maintain any type of heating or cooling system.
At our company, we believe that providing top-tier heating and cooling services extends beyond simply fixing a system or replacing a part. Our mission is to not only deliver exceptional workmanship, but to cultivate an experience for our clients that is second to none. From the moment you contact us, our focus is on providing personalized attention to your specific needs and ensuring that your experience with us is stress-free and enjoyable. By prioritizing a positive customer experience, we believe our reputation speaks for itself, earning us the highest levels of respect from our community. Additionally, we strive to create a positive and rewarding environment for our employees to succeed, so they can continue to provide the highest level of service for our clients.
Our mission is to provide our clients with unparalleled heating and cooling services that are delivered in the most professional manner. We aim to create a customer experience that exceeds expectations and results in the highest levels of respect from our community. We want our clients to feel confident that they have received exceptional service from our knowledgeable and experienced technicians. Our commitment to excellence extends to our employees, whom we strive to support in a positive and rewarding environment that fosters growth and success. We believe that a happy and motivated team is essential to delivering high-quality services. As a result, our clients can trust that they will receive the utmost care and attention, ensuring their heating and cooling needs are met with the highest level of satisfaction.
To deliver the most professional heating and cooling service available by way of an unmatched client experience, resulting in the highest levels of respect from our community and a rewarding environment for our employees to succeed.